Privacy Policy
You consent to our Privacy Policy by making an online purchase, creating an account, and/or subscribing to our newsletter.
By making an online purchase; you are granting consent to us retaining some personal data which you provide us with. Such as your name, e-mail address, telephone numbers and addresses in order to process and deliver any orders you place. By placing an order with us you consent to your card/bank details being shared with our secure payment partners so that your payment transaction is processed.
Similarly, you consent to your telephone number, email address and shipping address being shared with our nominated couriers (FanCourier, DHL) and distribution facilities for fast-track and/or international deliveries so that your order can be delivered, and you can be contacted by telephone on any matter regarding the status of your order(s). We accept no liability on behalf of our payment partners, couriers or distribution facilities.
By creating a MAD Shoes account, you are granting consent to us retaining some personal data, which you provide us with. Such as your name, e-mail address, telephone numbers and addresses in order to process and deliver any orders you place.
By subscribing to our newsletter; you are granting consent to us retaining some personal data which you provide us with, such as your name, e-mail address, location, date of birth, and gender in order to keep you informed via newsletters and e-mails. We will never share your personal data with third parties without your consent. When you subscribe to our newsletter you are agreeing to us contacting you via e-mail with details on new products, collections, features, sample sales, special offers, contests, events of interest and promotions.
SC GIRAFFIC SRL, the owner of www.themadshoes.com, is a commercial entity registered at the Romanian ONRC under the number J22/5/2013. VAT registration number is RO31053420.
At all times, we will offer you the opportunity to unsubscribe from any service or update to which you have subscribed if you change your mind. Any e-mail we send you will contain an easy automated unsubscribe link so that you can opt out of that particular service.
We collect information about site traffic, sales, wish lists and other commercial information which may be shared with our third-party advertising platform in order to enhance your shopping experience.
Finally, we may use your personal information for our internal marketing and demographic studies, together with non-personal data to monitor customer patterns so that we can consistently improve our site design to better meet our visitors’ needs.
Cookies
Please be aware that by agreeing to our Privacy Policy you are authorizing our use of “cookies”.
Cookies are data files that are stored on your computer’s hard drive by your web browser and are necessary in order for your movements to be tracked within websites. Cookies allow us to see the contents of your shopping cart, previous purchases and to deliver content specific to your interests.
MAD Shoes does not advertise other brands/labels/organizations on our website, and therefore we do not have third-party cookies.
Opening an account/ Subscribing to our newsletter
When you open an account, you will be given the option to subscribe to our newsletter or to opt out of this service. By subscribing to our newsletter you agree to receive email alerts for new products, collections, features, sample sales, special offers, contests, events of interest, and promotions.
At all times, we will offer you the opportunity to unsubscribe from any service or update to which you have subscribed if you change your mind. Any e-mail we send you will contain an easy automated unsubscribe link so that you can opt out of that particular service.
Accessing, editing and deleting your personal data
If you need to update/edit your personal information, please visit the website and after logging into your account using the “Sign In” tab on the top right corner of the home page, your personal information will be made available for review and change. You can also change, save or delete billing/delivery addresses.
If you change your billing or shipping address while your order is still being processed, the order will be re-processed through security validation checks. If you prefer, you may contact us by email at contact@themadshoes.com and we will amend your personal details. In line with GDPR regulations in place as of 25th May 2018, you have the right to delete any information from your account at any time. You can do this by logging into your account and deleting the contact details you keep on file. In order to fully close your account, please contact We highly recommend that you read our terms and conditions before placing an order on the MAD Shoes website. Please note that the right to be forgotten is only applicable to customers with no transaction history and we are unable to fully delete any past transactions and/or contact details associated with the transaction from our system.
Further Information
If you have any queries about our Privacy Policy, please contact us at contact@themadshoes.com.